#1 Enterprise AI Skills Enablement
Platform for Revenue Impact

AI-powered skills enablement for enterprise that generates ROI and transforms your sales and customer service teams from average to exceptional

Book Intro
OOOLAB Compliances.svg
Skills quotient Ai Roleplay.png

Trusted By

Tele Performance_logo.pngT-Mobile_logo.svg.pngFPT software_logo.pngShopee.pngDFS_Group_logo.pngSOA logo.png58711d5e185f15f465196f7cee9c5489.pngQPC.pngGSI.png7012a409-fd3d-4607-94eb-2d9924aa59e9 1.pngCao Thang logo.pngSun-Wah-logo-resize.jpgLogi Brother.pngfram logo.png
OLD WAY

Traditional LMS

Boring slides and quizzes

No practical application

Managers overwhelmed with coaching

Reps learn by burning real leads

6-month ramp time

NEW WAY

Skills Quotient AI

Realistic AI roleplay scenarios

Practice before meeting customers

Managers focus on strategy

Instant, actionable feedback

50% faster ramp time

Manager Command Center

Real-Time Visibility Into Team Performance
Powerful dashboards show exactly where your team excels and where they need support.

Key Benefits:

  • Check icon.svg
    Team performance analytics
  • Check icon.svg
    Individual skills heatmaps
  • Check icon.svg
    Custom scenario builder
  • Check icon.svg
    Coaching ROI tracking
  • manager command center.png

    AI Roleplay Coaching

    Practice With Unlimited AI Scenarios
    24/7 access to realistic sales and customer service simulations that match your actual buyer personas and situations.

    Key Benefits:

  • Check icon.svg
    Create custom scenarios in minutes
  • Check icon.svg
    Practice objection handling safely
  • Check icon.svg
    Master discovery, demos, and closing
  • Check icon.svg
    Build confidence before real calls
  • AI Roleplay Coaching_1.png

    Real Call Scoring

    Get Instant Feedback on Every Customer Interaction
    AI automatically evaluates real calls and meetings, providing personalized coaching at scale.

    Key Benefits:

  • Check icon.svg
    Integrates with major CRM and call platforms
  • Check icon.svg
    AI scorecards for every interaction
  • Check icon.svg
    Identify coaching opportunities instantly
  • Check icon.svg
    Compare practice vs. real performance
  • Real Call Scoring.png

    Skills Assessment & Certification

    Onboard & Certify Teams 50% Faster. Assess candidate skills before hiring. Certify reps are ready before they touch customers. Track proficiency growth over time.

    Key Benefits:

  • Check icon.svg
    Pre-hire sales assessments
  • Check icon.svg
    Certification workflows for launches
  • Check icon.svg
    Skills progression tracking
  • Check icon.svg
    Competency benchmarking
  • Skills Assessment & Certification.png
    For Users

    Polish Your Skills in 4 Simple Steps

    Master your skills with AI-powered roleplay scenarios designed for real-world success

    1

    Choose Your Scenario

    Browse through curated roleplay scenarios designed for your role and skill level. Select the one that matches your learning goals.

    • Sales calls, customer support, negotiations & more
    • Difficulty levels from beginner to advanced
    • Personalized recommendations based on your progress
    Create Course Interface
    2

    Start AI Conversation

    Engage in a realistic conversation with our AI that adapts to your responses. Practice as many times as you need in a pressure-free environment.

    • AI responds like real customers with objections
    • Voice or text-based interactions available
    • Unlimited practice sessions 24/7
    Practice Interface
    3

    Get Instant Feedback

    Receive detailed AI-powered analysis of your performance immediately after each session. Understand exactly what to improve.

    • Conversation score with detailed breakdown
    • Highlights of strong moments and areas to improve
    • Specific tips and best practices to apply
    Analytics Dashboard
    4

    Track Your Progress

    Monitor your skill development over time with comprehensive analytics. See your improvement and celebrate your wins.

    • Visual dashboards showing skill growth
    • Compare scores across multiple attempts
    • Earn certificates as you master each scenario
    Progress Dashboard

    A Continuous Learning Feedback Loop That Works

    When combined with OOOLAB's LearningOS enterprise AI LMS & LXP, the ROI impact is magnified significantly

    Interactive Learning Cycle
    Learn
    Practice
    Apply
    Evaluate
    Improve
    Master

    Learn

    Gain knowledge through LMS content

    Practice

    AI roleplay coaching builds muscle memory

    Apply

    Take real calls with customers

    Evaluate

    AI scores real conversations

    Improve

    Return to targeted training

    Master

    Skills quotient steadily increases

    Learn

    Gain knowledge through LMS content

    Every interaction makes your team stronger. Every call becomes a coaching opportunity.

    Built for Sales & Customer Experience Teams
    Across Industries

    2 Cards per Row

    BPO

    Telecom

    Tech

    Retail

    Financial Services & Banking

    Real Estate

    Pharmaceutical & Healthcare

    Manufacturing & Distribution

    Oil & Gas

    Real Results from Enterprise Customers

    Stats Section
    On every dollar invested
    On every dollar invested
    Less Training Time
    Higher Employee Retention

    (1) (Towards Maturity, Dashe) (2) Deloitte (3) Accenture (4) IBM

    Proven Enterprise Use Cases

    Use Cases
    Business Process Outsourcing

    12,000 Multilingual Sales & Support Agents

    How the World’s Largest Global BPO Unlocked €69M in Annual Impact with LearningOS

    Challenges:

    • No visibility into training performance across languages
    • Stagnant sales conversion rates
    • No competency validation for bonus distribution
    • High turnover with no ability to filter poor performers

    LearningOS Solution

    • Unified skills tracking across languages
    • Competency-based bonus validation
    • Sales performance uplift via consistent coaching
    • Filtering of poor performers to reduce salary & lead waste

    Total Verified Impact

    €69M+

    per year

    Results (Minimum 6x Net ROI):

    • €19.2M saved annually in bonus leakage
    • €50M additional revenue from 1% sales conversion lift
    • Additional multi-million savings in payroll & CAC
    Use Cases
    Telecommunications

    8,000+ Sales, Retail & Customer-Facing Staff

    How a Global Top-3 Telecom Transformed Sales Performance with LearningOS

    Challenges:

    • Massive and fast-changing product catalog required constant training
    • No visibility into training completion or employee competency
    • Weak new sales performance due to uneven product understanding
    • Cross-sell & upsell opportunities frequently missed
    • Organization relied on WordPress as their training tool — no tracking, no analytics, no performance management

    LearningOS Solution

    • Centralized product training hub for all retail, tele sales & field teams
    • Competency-based assessments to validate product knowledge
    • Real-time tracking of training performance and readiness
    • Structured learning paths for new hires and new product launches
    • Analytics to identify skill gaps and coach teams with precision

    Minimum

    6x

    ROI

    Transformation Results:

    • €18M+ uplift in new sales from improved product fluency and higher conversion rates
    • €22M+ increase in cross-sell and upsell revenue across mobile, broadband, and add-on services
    • €5M+ annual savings by eliminating non-trackable WordPress training and reducing content waste
    • €6M+ in accelerated revenue from reducing new-hire ramp-up time
    • €50M+ total verified annual commercial uplift across all sales channels
    Skills Quotient AI FAQ
    FAQ
    What main features does Skills Quotient AI offer?

    Skills Quotient AI is an enterprise-grade roleplay and skills evaluation platform that’s secure, intuitive, and effective.

    Core capabilities:

    • Scenario/Roleplay Creation – Build interactive and engaging scenarios that simulate real life quickly without technical skills.
    • Real-time Practice – Allow your employees to practice their roleplays and situations anywhere, anytime 24/7.
    • Insightful Evaluations – Learners and managers get real insights into skills performance with recommended action items to improve.
    • Enterprise Security – SOC 2 Type 2, ISO 27001, and GDPR certified to meet your compliance requirements.

    What this means for you: One platform for all your live coaching and training needs that can show demonstrable progress faster.

    What industries is Skills Quotient AI best suited for?

    Industries we serve:

    1. Enterprise & Multinational Corporations – interviewing, onboarding, sales training, customer service, technical support, language, customer product knowledge, and general soft skills training.
    2. Business Processing Outsourcing (BPO) – sales training, customer service, technical support, language, customer product knowledge, and general soft skills training.
    3. IT & Technical Services – sales training, customer service, technical support, language, customer product knowledge, and general soft skills training.
    4. Technology & SaaS – sales, customer service, product knowledge, soft skills, and customer education for software companies.
    5. Financial Services & Banking – sales, customer service, product knowledge, and soft skills for banks, insurance, and fintech companies.
    6. Retail – sales, customer service, product knowledge, and soft skills for store staff and new hires.
    7. Manufacturing – sales, customer service, product knowledge, and soft skills for employees, distributors, and partners.
    8. Healthcare & Pharmaceuticals – non-medical staff training, sales, customer service, product knowledge, and soft skills for hospitals and pharmaceutical groups.
    9. Franchises & Multi-Location Businesses – consistent training and onboarding across all locations for education centers, restaurants, hospitality, and retail chains.
    What organizations is Skills Quotient AI best suited for?

    Skills Quotient AI works for any organization that needs to train employees, partners, or customers at scale. Whether you’re just starting to formalize your training or replacing an outdated system, our platform grows with you.

    Skills Quotient AI is an especially great fit for:

    1. Mid-size to large companies with 500+ employees that need to train multiple groups—sales teams, customer success, partners, or any teams facing customers.
    2. Companies using multiple training tools that want to consolidate. If different teams are paying for separate platforms, Skills Quotient AI with LearningOS can centralize everything and cut costs.
    3. Organizations outgrowing their current LMS. If your system is slow, limiting, or can’t handle your growth, Skills Quotient AI scales without the headaches.
    4. Membership organizations and associations that train large networks of partners, resellers, or franchisees across different regions.
    Can Skills Quotient AI handle enterprise complexity and scale?

    Skills Quotient AI was built to power enterprise learning at scale and supports organizations with more than 100,000+ employees. Skills Quotient AI helps you manage the complexity of multi-regional operations, diverse compliance requirements, and varied learning needs. Whether you’re operating across 5 or 50 locations, you’ll maintain training consistency, ensure regulatory compliance, and upskill your entire workforce to achieve business goals. You can finally have your L&D become a revenue driver.

    Is Skills Quotient AI suitable for smaller organizations?

    Typically, OOOLAB’s Skills Quotient AI is best suited for companies who are:

    • Training at least 500+ learners, which can represent a combination of clients, partners, and employees.
    • On pace to outgrow their existing LMS and require a more sophisticated and flexible system that can match their organization’s growth trajectory.
    • Extending their L&D programs across multiple business units.
    • Possibly translating their learning content into other languages.

    Organizations that meet these criteria find OOOLAB’s Skills Quotient AI extremely valuable for the price.

    Who trusts Skills Quotient AI with their workforce development?

    Leading Fortune 1000 enterprises and publicly-listed companies across 23 countries rely on Skills Quotient AI to maintain competitive advantage through continuous workforce development. With 3,000+ instructors and 250,000+ employees already on the platform, you’re joining organizations that have proven the ROI of strategic learning investment—reducing turnover, accelerating promotions from within, and building institutional knowledge that drives sustainable growth.

    What competitive advantage does OOOLAB and Skills Quotient AI provide?

    We’re a complete solution, not just software. You get the full platform suite (LearningOS Enterprise LMS + Skills Quotient AI) plus the support to actually achieve your training goals.

    What sets us apart:

    1. Dedicated Learning Consultant & Attentive Support – An experienced operator backed by a professional support team that knows your business and makes sure you’re getting real ROI and value, not just using features.
    2. Professional Services team – If you need it, we can build your courses, create custom features, or develop integrations you need—so you’re not stuck doing it all yourself.
    3. End-to-end partnership – From setup to scaling, we handle the heavy lifting so your team can focus on results, not troubleshooting.

    Bottom line: You’re not buying software and figuring it out alone. You’re getting a partner invested in your success.

    How will Skills Quotient AI impact our bottom line?

    Skills Quotient AI pays for itself and helps you achieve your business goals by significantly reducing training overhead and directly improving business performance. Our clients see an average 3x ROI on their investment.

    The impact:

    1. More selling and better experiences, less admin – sales and CS teams spend time with customers, not stuck in training tasks.
    2. Faster skill development – Close capability gaps in weeks, not months, so teams perform better sooner with more confidence and competence.
    3. Lower training costs – Automate what used to require dedicated staff time and resources.
    4. Proof of impact – Track exactly how training drives revenue, retention, and productivity with built-in analytics.

    Real outcome: Higher revenue per employee, lower cost per trained worker, and data that proves training is actually working.

    What integrations does Skills Quotient AI support?

    LearningOS supports many integrations, including:

    1. Single Sign-On (SSO)
    2. CRM systems
    3. CX & Voice Call platforms
    4. HRIS & LMS platforms

    OOOLAB’s Skills Quotient AI team can also support (and build) custom integrations for virtually any software tool.

    How long are contract commitments?

    Most clients typically sign a 3-5 year contract with OOOLAB’s enterprise Skills Quotient AI. However, the minimum contract length is only a single year.

    How does your business model work?

    Skills Quotient AI uses a straightforward subscription model based on the number of users. You commit to a minimum number of user licenses for a set period (typically 1-5 years) and pay a monthly, quarterly, or annual fee per user. For example, you might commit to 500 users for 3 years at a fixed per-user rate.

    Key points:

    1. One subscription price for all user types – admins, instructors, and learners all count the same.
    2. Volume discounts – Larger user commitments get lower per-user pricing.
    3. Flexible scaling – If you exceed your committed user count, you’re only billed for the additional users at your contracted rate.
    4. Predictable costs – Your per-user price stays fixed for the length of your contract.
    What’s the process for implementing Skills Quotient AI?

    Skills Quotient AI onboarding typically takes 1-2 weeks and follows these steps:

    1. Consultation call – We discuss your training goals, who needs to be trained, and what success looks like (ROI/impact).
    2. Requirements review – We identify which features, integrations, and customizations you need and by when.
    3. Customized demo – You’ll see a demo using your actual use cases—not generic features.
    4. Platform setup – We configure user roles, customize your interface, and connect to your existing systems (CRM, SSO, etc.).
    5. Admin training – We train your team on how to create scenarios, manage users, and run reports.
    6. Integration testing – We test all connections to ensure data flows smoothly between systems.
    7. User import – We upload your learners in bulk or set up automated syncing from your HR system.
    8. Quality check – We test everything to make sure the platform works exactly as you need.
    9. Go-live support – Dedicated support during and after launch with fast response times to any issues.
    10. Ongoing assistance – Additional training sessions, integration help, or professional services as your needs evolve.
    11. ROI tracking – Most clients see positive ROI within 3-6 months.
    How can I get started?

    You can begin by scheduling a free consultation to assess your enterprise’s training needs, and we’ll answer any questions you may have.

    Stop Wasting Dollars on Undertrained Reps

    See how Skills Quotient AI can protect your pipeline and accelerate revenue.

    Error

    By clicking “Submit,” I acknowledge and agree to the OOOLAB Privacy Policy and Terms of Use.

    Cookie Settings
    This website uses cookies

    Cookie Settings

    We use cookies to improve user experience. Choose what cookie categories you allow us to use. You can read more about our Cookie Policy by clicking on Cookie Policy below.

    These cookies enable strictly necessary cookies for security, language support and verification of identity. These cookies can’t be disabled.

    These cookies collect data to remember choices users make to improve and give a better user experience. Disabling can cause some parts of the site to not work properly.

    These cookies help us to understand how visitors interact with our website, help us measure and analyze traffic to improve our service.

    These cookies help us to better deliver marketing content and customized ads.